August 02, 2008

Diversity in the Room- Make it Happen

Doris Carson Williams, President & CEO of the African American Chamber of Commerce of Western PA (AACCWPA) presented on this very interesting and timely topic. I appreciated hearing about the history and growth of this Chamber, particularly the techniques which contributed to its success. For example, its members monopolized on the relationships already established  in different areanas, (former colleagues, associates, service organizations, board members, etc).  AACCWPA further engaged in corporate and community partnerships, exercised its spending power and conducted workshops & seminars for it members to improve their business acumen. 

Guest panelists from the corporate sector praised the AACCWPA for its strong leadership, connecting people and business, creating an environment for doing business with professionals from diverse backgrounds.

Nonetheless, I was seeking a bit more. I wanted the panel to discuss how Chambers should attract, WELCOME, recruit, assist and retain diverse businesses in our community.  I'd encourage ACCE to continue the dialogue on this topic throughout the year and at the 2009 convention. If we want to successfully grow our chambers, we're going to have to learn to create an environment willing and capable of serving all its members equitably.

V. Smith-Winfree, Exec. Director, Bloomfield (CT) Chamber of Commerce

August 01, 2008

Friday

More good meetings on Friday.

I thought today's round table discussion of government affairs people was good and robust.  I also sat in during an operations and finance round table discussion.  Good discussion about cash vs. accrual accounting.

I called my board chair-elect and we talked for 45 minutes about a couple of ideas that I had picked up today.

Looking forward to the fun run in the morning...

Dennis Lauver

Economic Development at ACCE

Economic Development is alive and well here at the ACCE meeting in Pittsburgh!  With a number of sessions from which to select, participants desiring knowledge on economic development have been truly enlightened.  The E.D. 101 session had a panel of experts including Jeff Finkle of IEDC, Steve Hiatt of the Chattanooga Area Chamber of Commerce and Joe Reagan of Greater Louisville Inc.  Jeff opened the session by giving the basic foundation of an economic development model.  Steve followed with a great presentation on his award winning existing business program.  Both of these presentations will be up on the web shortly after the conference.  Among the topics Joe addressed was why companies locate in certain communities.  The answer was "available talent". All attendees learned from the session, regardless of their experience level.

Duane A. O'Neill

Greater Jackson(MS) Chamber Partnership

July 31, 2008

Ask, Listen, Deliver!

Want to make your Chamber the organization of choice?  Ask, listen, & deliver.  The key to membership retention? Ask, listen & deliver.  The key to membership recruitment?  Ask, listen, & deliver.   Looking for ways to increase your number of sponsors?  Ask, listen & deliver. That has been a recurring theme throughout the day from many presenters. Great advice. But can this method guarantee positive results?

I met with Troy McLellan from the Boca Raton (FL) Chamber of Commerce for a 1-on-1 with a seasoned professional. A great motivator, he provided me with invaluable information and shared his experiences, tools and strategies.   I chatted with Brad Hicks of the Medford (OR) Chamber of Commerce during lunch.   He took an interest in my small chamber, offered his expertise and suggested solutions for chamber challenges.

I connected with Charmenia Roundtree from the Greater Philadelphia(PA) Chamber. She gave insight on board development, volunteer recruitment and capital growth. 

In 2007, I sought out ways to make the most of my first ACCE conference.  ACCE representative Crystal Moore recommended I moderate a panel discussion.  In addition, she enthusiastically introduced me to a host of colleagues and associates and has kept me abreast of educational and professional development opportunities since then.

So the question remains...does the method  'Ask, Listen, & Deliver' guarantee positive results?  I asked, they listened and delivered.   Thanks to them (and many others),  I can answer "Yes". 

Vera Smith-Winfree, Bloomfield Chamber of Commerce

IBM & Immigration....

What do IBM and Immigration have in common?   More than just the I! 

Today I attended the speech by IBM CEO Palmisano and I attended an excellent session regarding the issue of immigration right after.  The big cheese from IBM talked about how important it is that we don't just build walls and create insurmountalbe borders.  Similarly several Chamber in Texas have taken the same approach.

In the Detroit area immigration really turns on the issue of high skilled workers and the need to fill the relevant jobs.  I know the issues are very different for us -- but still we need to find common ground to fix the problem for North America.

Regards,

Sarah

The International Contingent

Networking Dinners are a great way to connect at the convention, because you never know who you will meet!  As chair of the Membership Development Division, I volunteered to serve as host of one such dinner.  We went to Palate, an incredible French restaurant with fantastic service.  (Thanks Patrick!)

Among my group: Brent from myoshastore.com, Judy and Gayle from Shepa Learning (fastchamber.com/networking), Gabe from the Hispanic Chamber of Kansas City MO, and three international members.  There was Cecilia from Bolivia, Mr. Swami from the National Chamber of Commerce of India, and Mr. Mansur from the Maylasian Chamber of Commerce. 

I was fascinated to learn about the cultural and organizational differences from each of these representatives.  As I came from Oregon to Pittsburgh, I thought I had a long trip across the country.  By comparison, I had it easy. 

These folks had traveled up to 3 days EACH WAY to get to ACCE Pittsburgh 2008.  That's commitment.  We've got something they want, and my goal was to pick up at least one tip from them that I could take back with me.  I'd like to share that tip with you! 

From Mr. Mustafa Mansur, a tip for your golf tournament:  "You can charge more money and sell out your outing fast by bringing in a celebrity," he told us.

Me: "Among all of the celebrities you know of, who do you bring in this?"

Mr. Mansur:  "The King of Malaysia." 

Ha!  So, while we don't have any royalty in America, most were amused by my suggestion that we'll have Burger King come to our tourney next year, or Stephen King, or even Kimberly King from the US Chamber, perhaps. 

I picked up this theme from others as well, though.  Scott McCammon from Ontario, Canada says the more they invest in celebrities for their events, the more they make.  In a time of cost-cutting, investing the enormous dollars for celebrities can be counter-intuitive, but we've got to continue to be creative in getting people engaged at our events.  Don't do this blindly, of course, but seek out those who have done it successfully. 

All the Best,

Kyle J. Sexton
Salem, Oregon, USA

Thursday review

I thought today's speech by IBM's President/CEO/Board Chair was right on track!  He said many important things about our global economy that make a lot of sense and they counter balance negative impressions that the mass media presents about our economy.

I really enjoy the layout of the Innovation hall. The exhibitors are in the middle of the room with the food near them.  The edges of the room are set aside for smaller meetings. I think the format and the room layout is perfect for networking and learning how to do our jobs better.

However, the best moment of the day for me came during the first session in the morning.  One of the co-presenters made the comment that "20 years from now chambers of commerce will look like www.facebook.com and that we need to think about the future of chambers of commerce.  Someone in the audience shot back "10 years!"  Made me realize that we need think differently about the future.  I followed up with a member of my executive committee at home and we talked about a couple of things our organization can do to position the chamber as a leader to the next generation: Text messaging, weekly video blogging, co-sponsoring high school events to start building a relationship with the younger crowd in our community, hosting community events with activities involving families (back to school fair, Play days, area school PTAs, college recruiting weeks/games, etc.  Many of these are new approaches for a chamber of commerce.

I was also introdcued to the concept of a chamber "clip service" that provides members with information that need to know.  Great idea that our staff at home is going to study and think about.

Looking forward to picking up nuggets of good information tomorrow...

Dennis W. Lauver, President/CEO - Salina (KS) Chamber of Commerce

The Pirates lost, the GR division chatted and the politics are heating up!

Last night I went to see the Pittsburgh Pirates play baseball and it was great.  They have a beautiful ballpark with an amazing skyline view.  The ACCE Welcoming Night reception had awesome mini corn-dogs (among other things) and it was really nice to re-connect with old friends.

I just finished a meeting with the Government Relations Division where my colleagues from around the country raised some excellent issues.  I'm looking forward to upcoming open discussions with the group and more issue jams on key topics.  A particular idea that was raised was to establish a call around the topic of this falls Congressional elections and share a little intel across state lines.  Who's going to win in your state?

I can tell you that in Michigan there are two hot races.... incumbent Congressman Joe Knollenberg is being challenged by former State Senator Gary Peters.  Lots of DC money will be spent on that one, but I give the edge to Mr. Knollenberg.

A closer race in Michgan is Congressman Tim Walberg (R) vs. current State Senator Mark Schauer.  Schauer is a charismatic centrist Dem who really has a chance to take that seat away from a very conservative first term R.  If you're watching any race in Michigan, it should be this one.

Sen. Carl Levin will be on the ballot too and he'll win in a walk.   He's outraised his opponent (a term limited state representative) by millions and he's widely respected in Michigan.  The Levin dynasty will continue in DC!

Ok, I'm off to the Automotive Jobs Action Coalition (AJAC) reception in a few -- I'll try to check in later.

Sarah Hubbard, Vice President, Government Relations, Detroit Regional Chamber

OPENING SESSIONS FROM PITTSBURGH

Greetings from Pittsburgh, PA.  First, I need to say that in all my travels, this is my first experience in Pittsburgh.  My preconceived images were quickly blown away.  It was not that I had negative images of this city before I arrived, but truly I did not expect the beautiful and energetic city that I found.  Our conference is primarily being held at the convention center, which is a great facility.  The adjoining Westin Hotel and the Omni down the street are excellent properties.

A number of groups ventured out to the Pirates baseball game against the Rockies last night.  That networking experience was also wonderful.  I now understand why many baseball fans think this stadium is the most fan friendly in the country.  Oh by the way, the Pirates lost.

This morning I attended the session of "Overcoming Barriers to Regional Cooperation".  Marsha Gordon and Chris Bruhl presented interesting insight on their communities of Westchester, NY and Fairfield County, CT.  Three counties, two states and seventy-four municipalities.  Just like all of us in regional opportunities, their area has common assets as well as natural barriers.

One of key ideas to be learned from the session was that personal relationships really matter.  People do not exist just in one city.  They may live in one, work in another, play in yet another and have good friends in many others.  These leaders are your path to bringing everyone together across lines of jurisdictions.  They will be the first to understand that a rising tide lifts all boats.

Our speakers took the idea a step further and encouraged us to form CEO Peer groups from across those lines of jurisdictions to further the healthy concept of regionalism.  Something I will take back to Mississippi early next week.

More later,

Duane A. O'Neill

Greater Jackson(MS) Chamber Partnership

Sustainable Communities or Environmental Socialism?

To start the conference I had the chance to attend the Alliance for Regional Stewardship's conference yesterday. For those of us in ACCE, this group recently became a part of ACCE.

There were many outstanding speakers throughout the day that discussed the needs and solutions to the challenges that are facing metro regions. The theme seemed to capitalize on "Sustainable Communities" and focused heavily on green strategies and practices to take advantage of this mega trend that is sweeping the country and globe.

I want to add that I agree with most of what was shared, especially the reality that we have no federally-focused water, energy and transportation plan; that looking for more sustainable soultions in our communities and businesses saves money and should be our goal; and the future need for us to work as mega regions.

But there were some problems in some of their approach and solutions. And since the purpose of blogs are to stir it up and start debate, here are some of my thoughts:

1 - Almost all of the morning speakers approached everything from the perspective that man-made global warming (I stress man-made) is the most pressing issue in our country and communities. It is not - I'd say the economy, the war, and rising costs are more important. And even objective science does not support the idea that global warming is definitively caused by man and that even if we took the most drastic of measures, it would not reduce emissions and pollution to make a real difference.

2 - As they talked about the need for more transportation infrastructure, the solutions were heavy on rail and transit and little was mentioned about the need for new road capacity. Having worked on transportation issues over the years, I know we need more of everything. It has to be both/and; not either/or. We need new outer loops, expanded secondary roads, double-decked freeways in addition to new and more rail to high density centers.

3 - As they talked about a better energy infrastucture, they stressed the need to conserve more and look for alternative forms of energy. I agree with that, but again, I was surprised their long-term solutions didn't incude drilling for domestic oil here in the US as well as building nuclear power plants. We need it all.

4 - Finally, one speaker talked about the problems about water in the mega-regions and showed a picture of Lake Lanier (in Georgia in our county) and talked about the need to use water more wisely. What she didn't say was that the reason the lake is so slow is because the Army Corps of Engineers has refused to lessen (until recently) the water release so that the Chattahoochee is completely full in a drought to have enough water for the endangered mussels in the bay down in the gulf. I'll bet the Atlanta region conserves more water than any other region in the country, but it doesn't matter as it is all sent downstream. Mussells take priority over people. And that leads me to my last point...

5 - No one talked about the need to review and eliminate many of the overly burdensome environmental regulations on the books today and pushed by more radical environmental special interest groups. They are one of the biggest problems and obstacles to building more transit and roads; drilling for our own oil and building nuclear power plants; and conserving water in many of our regions' reservoirs.

These are just a few points for our speakers to consider that will make their strategies and plans much more collaborative and comprehensive instead of tackling them from one narrow point of view.

And they should also be careful not to force new laws and regulations on communities to fit their individual points of view. Freedom of choice is what makes our region's great. As Joel Kotkin pointed out in his recent column, Jerry Brown's War on the Suburbs, there are some dark clouds on the horizon for many of our communities if Mr. Brown, heralded as a champion by a few of yesterday's speakers, gets his way:

"Mr. Brown is not above using coercion to create the demographic patterns he wants. In recent months, he has threatened to file suit against municipalities that shun high-density housing in favor of building new suburban singe-family homes, on the grounds that they will pollute the environment. He is also backing controversial legislation — Senate bill 375 — moving through the state legislature that would restrict state highway funds to communities that refuse to adopt "smart growth" development plans. "We have to get the people from the suburbs to start coming back" to the cities, Mr. Brown told planning experts in March. "

Just one person's observations...on to day two.

Demming Bass

July 29, 2008

focused with Cowher-like intensity

Billcowher21

well maybe not THAT focused. But packing my bags to leave for Pittsburgh, past home of Steelers head coach Bill Cowher - who also happens to be an alum of the greatest university in the United States - THE North Carolina State University.

Looking forward to a great conference, meeting all of my peers, learning from the experts and "stealing" ideas from the share tables.

This will be my 9th conference and looking forward to my second trek to PA in the past week and a half!

See everyone there!

Demming Bass

July 28, 2008

Bring on the 'Burgh!

I'm not sure if Pittsburgh is ready for what WE have for THEM!  Being fortunate enough to be on the Board of ACCE, I've had the opportunity to see (at least a little closer than most) the amount of work Mick and the ACCE staff have put into this endeavor.  Will we exceed Sacramento's record-breaking attendance?  I guess I'll have to wait and see. 

While my calendar is packed with activities at the conference, I look forward to meeting all the new people.  You'll probably find me greeting all you newbies at the Welcome Reception, or stirring up a group to find some Karaoke on the streets of Pittsburgh.  Last year I was one of the emcees, and while I'm going to miss having breakfast with Steve Forbes and lunch with Knight Kiplinger, I will have a little more time to network this time around. 

For all of you membership division folks out there, check out the Sales Role Playing session on Thursday at noon, and the always-popular 60 Ideas in 60 Minutes immediately following at 1.  Also, I'll be leading a session Saturday morning on Membership Tiers, but you'll have to choose between this and Doug Holman's session at the same time.  Doug's always got some great content! 

Alas, do not be dismayed that you cannot attend every single session.  Don't leave Pittsburgh without first buying the entire conference recordings, along with their handouts and presentations. 

Stay tuned to this blog for all of the nitty-gritty details!  See you in Pitt!

~Kyle J. Sexton, Salem Area Chamber of Commerce

Getting ready for Pittsburgh

Within the hour, I will hit the gym as I continue to prepare for the ACCE foundation's fun run.  Last year was a real treat - to run around the Calfornia State Capitol building and to consider all the important things that have been discussed in that building over the years.

Dennis W. Lauver - Salina (KS) Area Chamber of Commerce

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